Terms and Conditions

Effective Date: January 7, 2025

Welcome to UrbanSuri! These Terms and Conditions (“Terms”) govern your use of our website, urbansuri.com, and any purchases you make from us. By accessing our website or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree with any of the Terms, please do not use our website or services.

1. Acceptance of Terms

By using UrbanSuri‘s website or placing an order, you agree to abide by these Terms, as well as our Privacy Policy, Sales Policy, and any other applicable policies or terms referenced herein. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect once they are posted on this page with an updated Effective Date.

2. Eligibility

To make purchases on UrbanSuri, you must be at least 18 years of age or have the legal capacity to enter into a binding contract. By placing an order, you represent that you are eligible to do so. If you are under 18, you must have the permission of a parent or guardian.

3. Account Registration

While you can browse our website without registering, creating an account allows you to make purchases, track your orders, and receive personalized updates. When registering an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities under your account.

4. Order Process and Acceptance

When you place an order with UrbanSuri, you will receive an order confirmation via email that acknowledges we have received your order. This is not an acceptance of your order. Your order will be processed and shipped once payment is verified and the products are available. We reserve the right to refuse or cancel any order at our discretion, including in the event of pricing errors, product unavailability, or fraudulent activity.

5. Product Information and Availability

We strive to provide accurate and up-to-date information about our products. However, we cannot guarantee that the product descriptions, pricing, or availability are free from errors. All products are subject to availability, and we may update or discontinue items at any time without notice. In the event a product is unavailable after you place an order, we will notify you and offer you a full refund or a replacement option.

6. Pricing and Payment

  • All prices are listed in U.S. Dollars (USD).
  • UrbanSuri reserves the right to adjust prices at any time, and all prices are subject to change without notice.
  • We accept various payment methods, including major credit cards, PayPal, and other secure online payment options. Payments are processed by third-party payment providers, and we do not store your payment information.

7. Shipping and Delivery

We offer both domestic and international shipping options. Shipping charges are calculated at checkout based on the delivery address. Please note that we are not responsible for delays caused by third-party carriers or customs processes for international orders. For more information, please refer to our Sales Policy.

8. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you need to return an item, our Refund and Returns Policy provides detailed instructions on how to process returns, exchanges, and refunds. Please review this policy to ensure eligibility and the proper procedure.

9. User Conduct

When using our website, you agree not to:

  • Violate any laws or regulations.
  • Engage in fraudulent activities or provide false information.
  • Interfere with or disrupt the functionality of the website or servers.
  • Use any automated systems (e.g., bots, scrapers) to access, scrape, or collect data from the website.

We reserve the right to terminate or suspend access to our website or services for any user who engages in these prohibited activities.

10. Intellectual Property

All content on the UrbanSuri website, including logos, text, images, graphics, videos, and trademarks, are the property of UrbanSuri or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any content without prior written consent from UrbanSuri.

11. Limitation of Liability

To the fullest extent permitted by law, UrbanSuri shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website, the products, or any transactions made through the website. In the event of any dispute, UrbanSuri‘s total liability shall not exceed the amount you paid for the product(s) involved in the dispute.

12. Indemnification

You agree to indemnify and hold harmless UrbanSuri, its affiliates, officers, employees, and agents from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of the website, your violation of these Terms, or your infringement of any third-party rights.

13. Privacy and Data Protection

Your use of UrbanSuri‘s services is governed by our Privacy Policy. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience or to provide additional information. These websites are not operated by UrbanSuri, and we are not responsible for the content or practices of these third-party sites. We encourage you to review the privacy policies and terms of service for any third-party website.

15. Force Majeure

UrbanSuri is not responsible for any delays or failures in performance due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, strikes, or technical failures.

16. Governing Law

These Terms and any disputes related to them will be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of the courts located in Minneapolis, Minnesota, for any legal action arising from these Terms.

17. Dispute Resolution

If you have any disputes with UrbanSuri, we encourage you to contact us first at info@urbansuri.com to resolve the issue amicably. If the dispute cannot be resolved informally, it will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, along with our Privacy Policy and Sales Policy, constitute the entire agreement between you and UrbanSuri regarding your use of the website and purchase of products. Any prior agreements or understandings are superseded by these Terms.

Thank you for choosing UrbanSuri! If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to contact us at:

UrbanSuri
2016 Jewell Road,
Minneapolis, Minnesota, USA
Phone: +1 612-605-8341
Email: info@urbansuri.com