Privacy Policy

Effective Date: January 7, 2025

At UrbanSuri, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, urbansuri.com, or make purchases from us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly when you create an account, make a purchase, or contact us for customer support. This may include:

  • Personal identification information: Name, email address, phone number, shipping address, billing address.
  • Payment information: Credit card details, billing information (Note: Payment information is securely processed by trusted third-party payment processors and is not stored on our servers).
  • Other information: Data related to your browsing and shopping experience, including preferences and purchase history.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and provide the products and services you request.
  • Improve our website, products, and customer experience.
  • Communicate with you about your orders, special offers, and updates from UrbanSuri.
  • Prevent fraudulent activities and ensure the security of our website.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information. Our website uses SSL (Secure Socket Layer) encryption to safeguard sensitive data. We also comply with industry standards and regulations to ensure your information is handled securely.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who assist in the operation of our website or business, such as:

  • Payment processors (for order transactions)
  • Shipping partners (for delivery of your products)
  • Customer service platforms

These third parties are required to protect your data and may only use it for the purposes for which it was shared.

5. Cookies

We use cookies to enhance your shopping experience on our website. Cookies are small text files that are stored on your device to remember your preferences, improve website performance, and analyze usage. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing emails from us by clicking the “unsubscribe” link in any email.
  • Request that we do not sell or share your personal information.

To exercise these rights, please contact us at info@urbansuri.com.

7. Children’s Privacy

UrbanSuri does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is being used, please feel free to contact us at:

UrbanSuri
2016 Jewell Road,
Minneapolis, Minnesota, USA
Phone: +1 612-605-8341
Email: info@urbansuri.com

By continuing to use our services, you consent to the terms outlined in this Privacy Policy.